Dreams - Yeovil

Staff were courteous, very helpful, answered all of our questions with ease and was understanding of ours needs. We were offered tea, coffee and biscuits, the whole store was very clean and not cluttered.

We were dealt with by Paul in the Yeovil branch, he was friendly, professional and encouraged us to take our time in selecting the correct bed for our problematic backs- we were totally relaxed in a very pleasant environment which makes for a refreshing change in today's retail experiences.

Knowledgeable and friendly staff, nothing was too much trouble.

Advice was quick and helpful. My needs where heard and assitance was given to make sure I got just what I needed. Very impressed that a Saturday delivery and removal of my old mattress came to £40.

Debbie who served us was very helpful and listened to what we wanted, after showing us what was available she left us to try the mattresses and to discuss it by ourselves but wasn't very far away when we needed to ask questions! She wasn't pushy but very pleasant and friendly. We had a cup of coffee and she even let me use the staff toilet which a lot of shops won't do!! Which meant we could spend longer choosing what we wanted so we not only bought a mattress but pillows and bedding as well. We really enjoyed our visit to Dreams.

From the minute we walked into the store , the staff were polite and friendly , not to pushy but there if we needed them for advice, we were also offered tea and coffee several times, when we did want advice the gentleman (Paul) was very helpful with good advice for our needs, also he explained everything whilst we were making the purchase of the mattress. i hope the delivery runs just as smoothly

The assistant that helped me, Paul, listened to what I wanted, didn't rush me, didn't try to persuade me to buy a dearer mattress, explained things thoroughly to me and didn't act like he was working on commission like you get in most stores.

Profrssional friendly and attentive service.

Great friendly service and good value for money.

We were greeted by Debbie who was very friendly but not to the point of being pushy. She advised us on different aspects of the beds we were looking at. She then offered us a hot beverage to drink while we made our choices. Once we made our final choice Debbie was on hand to process the final order and arrange delivery date.