Dreams - Yeovil

Emily was fantastic, her knowledge was exceptional and her friendly manner made us feel so comfortable. We have cancelled an order with another supplier due to their lack of knowledge, quality of item and customer service skills, we were annoyed at ourselves that we did not use dreams in the first place. The reason we did not use dreams was the shocking store you have in bournemouth, it was so small and untidy, the yeovil branch was completely different. I think you lose a lot of business to Bensons because of your bournemouth store.

The assistant called Kim was very helpful in all ways helping us 100 percent with our purchase

The sales team were friendly, knowledgeable, funny, charming and listened to our needs. I couldn't of wished for better service from the 2 ladies.

I was served immediately by a lovely lady called Kim and she offered impartial advise about which product to buy and even reminded me of another thing I needed which I would've otherwise forgotten ! The transaction was pleasant from start to finish.

I didn't think I would Be able to afford anything in dreams to be honest but I plucked up the courage to come and look as I was sleeping so badly. Emily in the Yeovil store was so kind, made me a cup of tea and really understood my budget and that I needed something I could take away that day. She talked me through all the options and helped me find something both available and affordable

The assistant Shelly was very knowledgeable and she is extremely efficient. Our needs were not your usual...we needed a mattress to a specific size.

the assistant who dealt with us was polite, friendly and knowledgable and whilst she was, undoubtedly, "selling" we did not find her approach off-putting.

Excellent service received.

The customer service was brilliant. Emily was extremely thorough with all relevant information and explained different types of mattresses and how they all vary, what was best for my needs. She offered all services that were necessary and did not try to sell me anything and everything! Really appreciated her honesty. She made myself and my daughter a lovely cup of coffee and made us feel very welcome! Would highly recommend to others.

The sales assistant was lovely, helpful & knowledgeable. The mattress we wanted wasn't available in store, but an alternative was found & offered, which we accepted gladly. The sales assistant is a real credit to Dreams, she was fab with myself & my son!