Dreams - Yeovil

We were greeted on entering the store by Kim who was freindly, patient and very knowledgeable. She helped us pick the right mattress for us, gave us a great deal and provided a decent cup of tea.

Requested a certain size of bed and was shown ones to suit my request

Could not fault the service or product purchased in any way. The store was well laid out and the assistant, Monique, couldn’t have been more helpful,polite and friendly. Such a pleasant experience.

from the moment we walked in we were greeted by Dom who asked if we required any help. He listened to my daughters needs and budget and was extremley informative.he then gave us some time alone in store (with a cup of tea) to discuss the options. We had a 4 year old with us and dom provided her with books and colouring to entertain her (great idea) He then spoke in detail about payment options to help my daughter spread the cost. Excellent customer service a credit to the Yeovil branch not at all pushy.

Monique was very helpful and this probably lead us to making a purchase that we might not otherwise have done

The assistant Sean had good product knowledge and was very polite. There was no hard sell and we were provided hot drinks and really made to feel comfortable and valued.

Very friendly staff. Staff member Sean was very knowledgable, approachable and extremely helpful. Gave me different quotes for various beds and was happy to help. Stayed on past 6pm (store closure time) to finialise my order.

We anticipated purchasing a mattress this spring, having seen the advertisement for the sale we decided to take the plunge. We had no preconceived idea as to the price of a new mattress and did not let this interfere with out decision. We were greeted on entry to the store and allowed to look around on our own for some time before being approached by a member of staff, Sean. His patience with us and his product knowledge made the decision relatively easy, although we did dither somewhat! I trust all your staff are as helpful and courteous as we have experienced.

We had an excellent experience ordering a new mattress. I needed something comfortable because of my back and neck problems. The assistants, Dom and Emily, were both brilliant in their advice and product knowledge and understood exactly where I needed the support and the best mattresses for this. We felt very welcome and were given refreshments while we completed the transaction. We were also talked through the bedcover plan and removal of our existing mattress. We had a very smooth transaction and felt really listened to, and I would happily recommend anyone to visit Yeovil Dreams.

The young ladie was very helpful and nothing was too much trouble and was well informed of the product