Dreams - Yeovil

The staff were extremely welcoming and friendly, giving us plently of time and assistance whilst we decided on the perfect bed and mattress. Dom in particular was helpful and even offered me a glass of water as i had a bad cough.

We were shown and advised the best product for us which we were happy with. When purchasing something you will be using for at least 8 hours a day you need the best advice and best product that is available but also affordable.

I used the Peel Centre store at Yeovil, which is easy to access. The store is clean, well laid out and the staff are well informed and knowledgeable. I was never hurried over my decision and the staff were patient. All my questions about the items I decided to buy were answered to my entire satisfaction. The person who I dealt with was Dominic and my wife and I are certain to return to this store.

Kim was very attentive to my family needs, very knowledgeable and provided excellent advise. She was also very patient with me as at times I was a bit indecisive with color etc. she explained all of the terms and conditions in detail. By the way the pillows she recommended are awesome!! We believe we got good value for our money and it was an awesome shopping experience (this is also coming from my husband who hates to shop) Kim is a great asset to your company! Thank you Kim and Dreams! Elsa Luke

Excellent customer service by Emily.

The lady who served us (Emily ) was very attentive but not pushy , she listened to us & answered our questions readily & with confdence . We even changed our mind on the matress we were going to purchase when Emily pointed us to try a matress that we had overlooked , it was somewhat more expensive than the one we had set our minds on but Emily explained that the product is British made using all natural material , her knowledge of the company was knowledgeable , we were even offered a drink by anouther colleague Overall our experience was very pleasant & im looking forwards to the delivery of our matress that is being delivered in only 3 weeks , Emily had said the delivery was usually 5 weeks so we were very pleased indeed !

We went to Dreams to research a new bed and quickly decided to buy one. This is primarily because Emily took such good care to listen and interpret our needs and at the same time left us alone enough to discuss the products. She is very tactful and helpful, knowledgeable and proactive. We are looking forward to sleeping in our new bed and can't wait for it to arrive.

staff were patient friendly and informative and very helpful

The Assistant was attentive but not 'in your face' and the offer of coffee while paperwork was completed was welcome and good service. I have answered highly satisfied with the product but that is, of course, ahead of delivery and trying it out but it looked good and the mechanism to open (ottoman) worked easily and smoothly.

Helpful staff, made to feel welcome and good quality products.