Dreams - Yeovil

Any questions we had were answered comprehensively and we felt fully confident to make our purchase.

Very impressed with Emily at Yeovil's product knowledge and willingness to spend time with us while we chopped and changed our minds. Emily was very patient and able to make useful recommendations. We also didn't feel under pressure to buy.

Assistant explained all the benefits of each mattress and allowed us the time to make up our minds, and wasn't too pushy, just enough to make sure we were fully aware of the differences. Offered us coffee too.

Kim was very helpful, friendly and polite throughout our transaction. Answered all the questions we asked, and we did not feel pressured at any time. Included a lovely mug of tea . Would definitely visit the Yeovil store again, and would recommend to family and friends.

There were plenty of beds and mattresses to view and try out. Plenty of information available relating to all the products. Our customer service assistant was excellent. Her name is Kim. She was friendly, helpful but not at all pushy, and was very knowledgeable.

Emily made sure we selected the most appropriate mattress, by taking us to other beds and making sure we tested them in the correct manner

The store assistant was most helpful and knowledgable about the products available in store, needs for people of our age and requirement for a comfortable nights sleep.

The chap and girl in the yeovil dreams store were really helpful, very friendly and approachable. They had an in-depth knowledge of the items I enquired about and advised me really well about the bed I needed. Top customer service from start to end, I didn’t feel like they were pushing me to make a decision or bothering me while I was looking around, they just made themselves available as and when I needed help

The service I received was prompt and polite, the staff were very helpful

Very helpful knowledgeable sales assistant. Discussed the products and then gave us time to browse. It was appreciated that we didn't feel pressure to buy as so often happens in stores.