Dreams - Warrington

Great advice, great customer service & with big thanks to Lee Ryan from your Warrington branch we're looking forward to our bed being delivered. :)

Great advice, great customer service & with big thanks to Lee Ryan from your Warrington branch we're looking forward to our bed being delivered. :)

Great advice, great customer service & with big thanks to Lee Ryan from your Warrington branch we're looking forward to our bed being delivered. :)

Great advice, great customer service & with big thanks to Lee Ryan from your Warrington branch we're looking forward to our bed being delivered. :)

I originally placed my order on the internet but, after 4 days and no movement (even though I had a Hermes tracking number) and emails bouncing back from the website email address I went into the Warrington store. They helped me contact customer services but also located the item in a store in Manchester. (The Manchester manager was in the Warrington store and arranged for it to be brought to Warrington). The staff were extremely helpful and I could not complain at all. I then went home and cancelled my internet order - I am presently still waiting for my refund to appear but there is 3 days left. A huge thank you to the manager of Manchester store and the manager of Warrington and his staff - I won't be ordering on line in future I will go directly to the store. Face to face far better and a better service overall. Thanks is certainly not enough.

I originally placed my order on the internet but, after 4 days and no movement (even though I had a Hermes tracking number) and emails bouncing back from the website email address I went into the Warrington store. They helped me contact customer services but also located the item in a store in Manchester. (The Manchester manager was in the Warrington store and arranged for it to be brought to Warrington). The staff were extremely helpful and I could not complain at all. I then went home and cancelled my internet order - I am presently still waiting for my refund to appear but there is 3 days left. A huge thank you to the manager of Manchester store and the manager of Warrington and his staff - I won't be ordering on line in future I will go directly to the store. Face to face far better and a better service overall. Thanks is certainly not enough.

The assistant was very helpful but not too much, he suggested options which were ideal for our needs.

The assistant was very helpful but not too much, he suggested options which were ideal for our needs.

I originally placed my order on the internet but, after 4 days and no movement (even though I had a Hermes tracking number) and emails bouncing back from the website email address I went into the Warrington store. They helped me contact customer services but also located the item in a store in Manchester. (The Manchester manager was in the Warrington store and arranged for it to be brought to Warrington). The staff were extremely helpful and I could not complain at all. I then went home and cancelled my internet order - I am presently still waiting for my refund to appear but there is 3 days left. A huge thank you to the manager of Manchester store and the manager of Warrington and his staff - I won't be ordering on line in future I will go directly to the store. Face to face far better and a better service overall. Thanks is certainly not enough.

I originally placed my order on the internet but, after 4 days and no movement (even though I had a Hermes tracking number) and emails bouncing back from the website email address I went into the Warrington store. They helped me contact customer services but also located the item in a store in Manchester. (The Manchester manager was in the Warrington store and arranged for it to be brought to Warrington). The staff were extremely helpful and I could not complain at all. I then went home and cancelled my internet order - I am presently still waiting for my refund to appear but there is 3 days left. A huge thank you to the manager of Manchester store and the manager of Warrington and his staff - I won't be ordering on line in future I will go directly to the store. Face to face far better and a better service overall. Thanks is certainly not enough.