Dreams - Warrington

Staff were very helpful and insightful. Offered good advice, and gave us all the help we needed to make the right decision.

Very good Toni the Lady who looked after me was very good at answering the questions we asked thank you Mrs Cliffe

We were asked if we needed assistance on entering the store,we choose to walk round on our own, we were left to it and not pestered. When we asked for assistance it was given immediately.

My husband and I were welcomed and given the opportunity to look around the store at leisure knowing that if we needed anything ( information etc) we could ask.

Your colleague was extremely knowledgeable about the product & was very friendly & welcoming

The service was amazing. So knowledgeable and efficient

We were not mithered straight away which is good, there is nothing worse than being pounced on when you walk in a shop by sales men, we were greeted nicely left to our own devises and the gent could tell when we were looking to purchase

Process made easy by Damanjit. Gave exact amount of assistance & also enough time on our own to review recommended products & make decision.

As soon as my wife and I entered the premise the staff at the Warrington store were as friendly and polite as you would wish to see from a sales person. They weren’t over the top with trying to sell you the world they made sure they knew exactly what it was we needed and couldn’t have been more helpful. I think the staff members name was Chris who was dealing with us and he was fantastic, he put us on the Dreams Bed, where it checks what mattress is best suited to us, it was a really good experience. He then proceeded to walk us around the store showing us each mattress type that was best suited to us. What I did like is that he wasn’t trying to sell us the most expensive mattress in the store but more the mattress type that best suited both my wife and I first and foremost which was brilliant. It was our first purchase with Dreams and the experience we had in the Warrington store, I don’t think we will be going anywhere else in the future, thanks to the fantastic service we received from your staff ! Please pass on our gratitude ! Also just to add, the store was COVID safe and we felt very comfortable in store. Thank You Anthony Daly

I thought that Lee Ryan was very helpful, he helped us when we needed help but didn’t follow us around like other bed companies! He was very knowledgeable and explained everything very well, didnt try to sell to us which I liked