Dreams - Warrington

Richard took time to listen to what we were looking for. His sales approach met our needs. He was very knowledgeable and gave us the time we needed to consider our options.

Someone was available straight away, offered us a drink and took the time to understand our needs

The assistant was really helpful he couldn't do enough to help me and was very patient with me excellent customer care

Fantastic service, made to feel welcome, overall great experience, thank you all.

Richard greeted us as soon as we walked in and introduced us to the weird bed that selects a mattress for you. He was super friendly and welcoming. He then gave us pillows and showed us around 7 mattresses. I wasn't convinced on buying anything until he told us about the sale. It seemed like a great deal. He was great all round and even offered us drinks of water and coffee. He stayed with us while a coworker made a coffee for me.

I was very satisfied because I found a very good mattress and bed. The personal was very friendly and helpful and showed us plenty to choose from. Great customer service.

No hard sell. All questions answered. Good advice. Plenty of time to browse and try both with advisor and privately. Advisors judgement good when giving us; the customer, time to deliberate. Thanks. Good experience all round

It was my first experience in buying a mattress and was a bit overwhelmed by the choice out on the market so was initially just looking around. Toni (I think) offered the sleep machine thing to help choose which I accepted and she then showed me all the mattresses that where recommended to me based on the sleep assessment based on all budgets. It was a great experience and Toni? Was great.

Assistant was very good and went out of her way. She also knew about beds in detail.

From the moment I entered the store the man I’m sure his name was bob at Warrington. He was so welcoming i went in looking for a bed for my son but didn’t see the type he wanted but seen one I liked myself. I left and returned to find bob again and ask him a few questions. He was so helpful and just an all round lovely man. Such a cretid and my bed was delivered and assembled for my which was great