Dreams - Walton on Thames

908 ratings
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Location

Brassey House, 16/20 New Zealand Avenue,
Walton on Thames, KT12 1QD

Angela W

By Angela W | 11/30/2019

Chris was very helpful and made the purchase a lot easier.

Skittles

By Skittles | 11/30/2019

Great service

Doug R

By Doug R | 11/27/2019

Having tried most of a day to phone the shop without success we did a visit. There was only one salesperson in the store who worked so hard to satisfy our needs successfully. Very happy with the result.

MikeB

By MikeB | 11/22/2019

The whole service was excellent. The Sleepmatch machine made sure that we selected the correct mattress. The salesman, Chris, was most helpful and buying was very easy. We were made to feel very much at ease in the store.

SamK

By SamK | 10/31/2019

Very helpful staff member who made us feel welcome without the pressure to buy something we weren't happy with. She took the time to listen to my requirements and found me a mattress I really like. Delivery was arranged very promptly and I look forward to the mattress arriving.

CM

By CM | 10/30/2019

Very helpful member of staff - knowledgeable, personable

Mary Z

By Mary Z | 10/22/2019

Iwona at the Walton-on-Thames store -validation code 190 was very helpful and professional. She even made a cup of coffee for me and the next customer awaiting her assistance.

susanw

By susanw | 10/14/2019

Assistant called Ioana was very friendly and was not at all pushy making our shopping experience a very good one. Answered all our questions and understood our price range.

LMG

By LMG | 10/12/2019

Friendly staff, good choice of bed available, dispute only being 2 sales people in a busy store did all they could to be with all customers so brilliant to see. Great advice

Emma

By Emma | 10/12/2019

I came to your Walton store with my partner as I was not getting on with my mattress its only a couple years old and is a special orthopedic as I have back problems but if anything it was making me feel worse I would be up most of the night in pain and struggled to get out. We was served by Ioana who was brilliant she recommended we try the sleep match technology to get the best mattress to meet my needs. She was really helpful showing us a variety of beds suited to us and patient as I'm not very mobile and currently using a walking stick. We ended up choosing the first bed she showed us I noticed the difference straight away even my partner said it was something much more comfortable. Our new bed is due tomorrow and cant wait to get a good nights sleep again. Thankyou so much for the help.