Dreams - Uddingston

From entering the store, met immediately by shop assistant Dionne.We were asked our specific requirements as size of bed,and type of mattress and headboard. We were then shown various examples of each,by Dionne,we were able to find a product to fit our requirements. The prosses of finalising the the finance and delivery date was explained thoroughly again by Dionne.

Friendly knowledgeable girl

Sheryl, the assistant was very helpful and full of enthusiasm for the products. She was able to understand our needs.

When we arrived at the store we were greeted and chatted to Lesley briefly. It didn’t feel pushy or like a hard sales pitch, she let us wander about and then came to the rescue when we didn’t know what we were doing. She talked us through everything thoroughly and the service and information provided to help us find what was right for us was amazing. We had been to other well known bed shops and the service was nowhere near what we received at dreams. We weren’t pushed into making any decisions and overall it was a lovely experience. Every member of staff we came into contact was lovely!

Bernie was very helpful and we got what we came for Very hapoy

We visited your showroom in Uddingston and welcomed by a very nice lady called Dionne who took us round she was very helpful in displaying the different beds that would suite our needs so went ahead and made a purchase. As we have always received great service in the past So would highly recommend Dreams and this showroom to all family and friends.

Experience and expertise of staff concentrated the search for mattress very quickly and lead to a quick decision.

The assistant was most attentive to our needs and knowledgeable about the products as well as being very friendly. I would describe her service as excellent.

Lesley was wonderful taking time to assist my Dad's needs and understanding of a comfortable night's sleep . No pressure selling wonderful 1st class service and made my Dad Tom Balmain very happy, ps and he loved the pillow he bought

We arrived at the store (Uddingston) and approached by Ashley, we had no idea what we were looking for so she instantly started to explain the different colour codes displayed on the beds, and what different types of mattress were available. She then let us try a few explaining each selection as she took us round. Her knowledge was excellent and we instantly trusted her judgement. This is possibly the best customer service I have received in a very long time, Ashley had the patience, knowledge, personality and professionalism throughout our visit, we were comfortable in making our choice and she processed our order extremely quickly and we have a delivery in less than a week. Excellent service from an excellent trained member of staff.