Dreams - Uddingston

When you can spend your money anywhere it's very important that you connect with your sales assistant and that is exactly what happened.

Sales assistant had good knowledge of items. Very friendly and eager to help.

Excellent customer service

Elaine ( our advisor ) was clearly very knowledgable about what she was selling. Spent time explaining different products and their benefits. Offered excellent advice when buying beds for ourselves and our children. Explained dreams policies/ services and products clearly, she was super efficient and e celebrity at her job but more so a lovely person. We hit w a rly what we needed and wanted with a professional service. Will definitely recommend this branch to friends and family.

There were plenty of members of staff available on the shop floor who were pro-active in asking if we needed assistance, all of whom were polite and friendly and offered us a drink. The Dreams team member who dealt with us- Chris, took his time to listen to exactly what it was we needed. He had an excellent level of understanding about the products on offer and spent a great deal of time with us to ensure we got the product we needed answering all the questions we had. In the end we were very satisfied that we had found the right product for us thanks to Chris' assistance. We were also pleased to discover that there was a great deal on in the store involving bedroom furniture so we included several prices in our purchase. Furthermore we were happy to receive two mattress protects in the sale and felt like we had received a good deal in comparison to the other offers on the market. In all we were very satisfied with the service we received and the price of the items we purchased.

The whole experience was a pleasure. There was a great selection of beds and choosing was made easy with the assistance of a staff member. I have already recommended Dreams to family and friends. The chaps that delivered the beds were fantastic and the fact that the beds were assembled for us by them made it even better, thank you.

Didn't take long to get what I needed and was able to get it the next day

Staff member Elaine was very friendly and was a mine of information, she spent a great deal of time with us and we feel we have purchased exactly what we needed due to her level of service.

I have used the store before and was delighted with the service so had no problem going back

The member of staff was really helpful. He allowed me to browse around the shop and then offered advice when I explained what I was looking for. He the asked if I would like a tea or coffee while he processed my order. It was over the Easter weekend i didn't expect to get the order any time soon. I was delighted when he told me I would have it in a few days. A really delightful person. Will return in the future.