Dreams - Uddingston

Lesley was very welcoming from the minute she opened the door. Accommodating me with all the things I was carrying. She initially asked me what I was looking for and if I had seen any products. I advised the ones I was interested in and she suggested I took the bed assessment. She was very knowledgeable , friendly and personable. Following my results she guided me though all my options with lots of details to help me make detailed decision. All Covid procedures were in place and followed. Lesley and colleague were very friendly as finalIsed sale and even offered to refill me coffee cup for my return trip home. The only annoying thing was I would have loved to have. Been able to obtain the mattress sooner than a week. If I could have collected it from store sooner this would have been much better! Lesley went though all benefits of add on products without being forceful or pushy.

The lady I dealt with was very helpful, and helped me get the best deal for my budget. It was also helpful to use the assessment tool/computer to assess my sleeping needs with regards mattress etc. All the other staff very helpful also. 👍

Alex spent an hour with me and he exemplified the highest quality of customer service that I have ever experienced!

My wife was well looked after in a previous visit & recommended we bought our new bed here, especially as the assistant was so helpful. Thank you.

Excellent knowledge and understanding of sales assistant to our needs, and an overall pleasant shopping experience.

From the moment we entered and were welcomed to getting measured for our mattress on the sleep match and how we were treated throughout the visit

Sadly my wife passed away a couple of years ago and I have bought any bedding in my life and would like to say that all the staff I spoke were extremely helpful and made it a lot easier than I thought it was going to be.

Was highly satisfied with the care and time the assistant took to show us the beds and mattresses that were most suited to my needs as i suffer from really sore backs and loved the fact there was a bed there that i could try out to see what kind of mattress i need the assistant answered all of our questions and made us feel so at ease was very happy with the way she deal with us as i kept going back and forth all the time to different mattresses but she had so much patience with me that made so much of a difference. So thank you for all your help.

I was really pleased either the customer service I received. Colleagues were welcoming, informative and helpful. Completely understood my needs and felt comfortable talking with your colleagues. Covid guidelines also being met. Very happy customer.

The sales person was very helpful