Dreams - Uddingston

The overall experience was amazing, we went to the Birkenshaw Dreams near Glasgow. I couldn’t not fault anything the staff were great! Cheryl, in particular who went above and beyond for us and found us our new mattress.

Knowledgeable and friendly staff. Not pushy

Great customer service I received help from Sheryl and she was great at helping me place my order and making sure I ordered the right bed. Would highly recommend to friends and family

We were met by Alex in store who could not be more helpful, and so nice to deal with. We are really happy with our purchases.

Because of Good customer service

I was pleased with my experience that I had selecting a difficult item too purchase.With the help and expertise that the member of staff supported me with made it a very pleasure experience.

Excellent friendly and knowledgable staff

Staff were friendly, but not too in your face.

Kathleen the sales assistant could not have been better. So helpful, understood my requirements more than I did! perfect balance of being super helpful but not pushy. Managed to sort my full bed out in less than 20 minutes and in that time I tried the sleep machine, multiple mattresses and priced up everything super quick. Very friendly and a lovely manner about her. Could not have been more impressed and would recommend anyone to go specifically to the uddingston store and ask for Kathleen!

Lesley was very welcoming from the minute she opened the door. Accommodating me with all the things I was carrying. She initially asked me what I was looking for and if I had seen any products. I advised the ones I was interested in and she suggested I took the bed assessment. She was very knowledgeable , friendly and personable. Following my results she guided me though all my options with lots of details to help me make detailed decision. All Covid procedures were in place and followed. Lesley and colleague were very friendly as finalIsed sale and even offered to refill me coffee cup for my return trip home. The only annoying thing was I would have loved to have. Been able to obtain the mattress sooner than a week. If I could have collected it from store sooner this would have been much better! Lesley went though all benefits of add on products without being forceful or pushy.