Dreams - Uddingston

We were greeted and hosted by Kathleen - she took the time to match our needs with products and was cheerful, helpful throughout our visit

We had been looking at mattresses online but 2anted to see and try them in person. We hadn't decided if we would buy that day but as soon as Kathleen welcomed us at the store entrance and explained the signage to us we felt comfortable. Kathleen left us to browse, then asked if we would like to use the machine to analyse the best bed for us. Again, she explained everything that would happen and we found it really helpful in choosing our mattress. We were then able to try out several mattresses. Kathleen was very knowledgeable with the differences between each one. She was also helpful explaining about sleep positions and the correct pillow. Due to this we actually bought pillows as well. Kathleen is a great asset to the Uddingston store. She is a knowledgeable sales person without being pushy. She is friendly and approachable and made our experience in store a pleasurable one.

Service was very good and staff very knowledgeable

Alex was so kind and helpful and made sure myself gran aunt and my daughter were all happy. Took his time to explain as my gran hearing isn't the best and was very friendly to my daughter. Couldn't have been nicer to us.

The service I received was first class and very efficient

Service was great and staff were very helpful

Right away I visited the store at dreams Uddingston and was greeted by staff, explained I wished to browse around and was left along to do so without any further pressure from staff which was an excellent move as it allowed me the time I needed to look at products before speaking to staff at will. The salesman Alex was extremely friendly and listened to my needs, I tend to sleep on my sides a lot which led me to the softer mattresses such as the Tempur selection. Outright he guided me to the dreams mattress selection experience where the machine gauged what I may prefer depending on my age and weight. Alex allowed me to test each variation of the temper mattress, firm and soft and also let me compare my experience with gel and spring options as well to see how an immediate comparison felt. Overall my shoulders and upper back was far more comfortable on the Tempur and I was sold on the quality, especially the coolness of the Tempur which Alex pointed out. I would highly recommend Dreams Uddingston, Mostly for the excellence of the Sales staff, which made the payment easy, quick and explained every inch of the process. Also putting in pillows and coverage. Excellent Service!

The staff we very easy going and approachable. The Information the gave me on del dates was perfect before they even had to check online systems. This made the whole experience quicker which was better. They were able to answer the quotations I had when comparing products. The staff all has smiles on their faces which again makes it feel much more approachable to reach out.

Lesley who served me was very quick, efficient and knowledgeable. She made the whole experience very enjoyable.

Lesley met me at the entrance and guided me through the different choices of mattress and what would suit best for my needs. Having Rheumatoid Arthritis and chronic back pain she could narrow down my search to just a few suitable mattresses. I felt her knowledge and input helped me choose the perfect mattress and hopefully now I’ll get some relief and a great nights sleep.