Dreams - Uddingston

I was welcomed at the door. The member of staff immediately understood my requirements and offered advice and testing of a number of alternatives. Once the product was identified as my best choice The speed of processing the order was excellent and delivery was easily arranged. The general appearance and atmosphere in the store was excellent.

Staff very attentive, but a bit rushed to serve other clients, which I don't mind as an online shopper, I like to be left roaming on my own. I found exactly the product I wanted, and been proposed a cheaper alternative as well. Delivery will take about 20 days which seems excessive in this time of next day delivery. But fortunately we have another mattress, so we can wait. Overall I'd recommend.

We were delighted with the service from the sales assistant Alex who took time to understand our needs and gave excellent advice on the appropriate product. Furthermore when we returned the next day he was highly supportive in helping us choose the most suitable mattress. It should also be mentioned we had our two grandsons with us that day (2 and 5) the staff were interactive with them which also helped us enormously.

The staff were extremely friendly and answered all questions

We dealt with Ashley she was very helpful and knowledgeable as I was looking for an orthopaedic mattress which we bought,but ended up buying a TV bed as well,we were offered tea or coffee it was a very pleasant experience and I would certainly recommend her to family and friends

The salesperson Kathleen was both very informative and patient. She assisted us without being overpushy

Customer service was excellent products showing where great

Alex the gentleman that helped in store was just great, he was able to advise myself and daughter on the best bed for her. He was very pleasant and never rushed anything even though we took sometime on making our mind up. He was able to answer any questions we asked ,and in general I would say he is a good salesman and an asset to the company.

Kathleen was very knowledgable and happy to help with advice on different mattress types she also beducated both my husband and I on how we should be sleeping

Good quality information from a friendly sales lady without being too intrusive.