Dreams - Uddingston

The sales assistant Jon was very good at explaining ever important detail regarding the bed functions on a variety of different beds we looked at in store .

Jon was really nice and helpful. Let us use the machine to test and listened to both of our needs/requests. Very happy with the visit. Was planning on just having a look but he made us feel certain of the products !!

Good product displays, with more than adequate product description. Store was clean and staff welcoming.

We got the exact product we were looking for and the sales advisor was extremely helpful.

This is a large store with a lot of products at various levels however i knew what i wanted to buy - Jon McKnight was there himself (no other staff available/working) so i had to wait whilst he processed the sale before me but when i got him he was great, had great product knowledge & helpful & friendly. He put the sale through efficiently. Also recommended memory foam pillows. Only thing i didn't love was the time for delivery - 5th July !! thats quite a long wait and not only that, Dreams charge you for an am/pm choice - thats ridiculous & cheap after what we just spent! Jon credited that amount out which is good of him but it shouldn't be there in the first place Dreams - thats poor! However it was an easy experience to purchase thanks to Jon

Katherine that served us was extremely friendly from the minute we walked in the store and was on hand to provide us with an incredible customer experience from start to finish. So knowledgeable with regards to the products we looked at and we are so excited to receive the delivery of our new bed and Tempur mattress.

Ashley helped me and listened to my needs and advised me in a lovely manner and did not try to up sale me was in and out of store in 20 minutes Thanks Ashley 😀

Colleague in store was really friendly and helpful. I was looking for a midriser bed for my son & with her guidance I was able to purchase the appropriate one.

Person I spoke to was very knowledgeable and understanding of My needs

Very good and pleasant customer service from Kathleen.