Dreams - Uddingston

I visited Dreams twice before placing my order. On my first visit Alex carried out the sleep evaluation and let me try 5 different mattress types. He was very helpful and advised me to consider the purchase carefully as it was a big investment. Due to his courteous and non pressured approach I went away to consider. I returned 2-3 weeks later and dealt with Katrina. I explained I was looking to buy a specific mattress and she again very patiently let me try the mattress, giving me lots of time to consider whether it was suited to my needs. She advised on a new pillow and let me try a few different types. She also explained the 40 day exchange policy - Alex had already explained this on my first visit. Both sales assistants were knowledgable, patient, kind and efficient. Katrina was very helpful in completing all the paperwork taking time to get it right.

Customer service was excellent no pressure to purchase

Jon at dreams in uddingston industrial estate was very knowledgeable about his job showing us all different types of frames and divans even had us lying in all the mattresses that were suitable for us. A coffee or tea were offered as soon as we entered the shop. Would definitely recommend his customer services to anyone looking to buy a bed from dreams. Excellent sales guy.

I was highly satisfied staff where very helpful collage name kathleen was very good

kathleen who served us had great knowledge of the product n explained about all the diffrent types if mattress we had to choose from . Also listened to what we were looking for and helped us choose or bed even down to choosing what type of pillows we should be using in order to get a great nights sleep

Friendly polite staff knew what she was talking about and not pushy.

Very knowledgable and helpful assistant. Not pushy, he got the right balance of showing us around to letting us sample different mattresses

I got the products that i wanted also the salesman Jon was excellent. Prices i got from Dreams were very good.

Found items online and then visited store to look at items in person. Sales staff were very helpful and helped identify an alternative mattress when it was apparent that the one I had sourced online would not have been suitable. Knowledge of staff was really useful in choosing an alternative product.

Katrina who served us was very knowledgeable about the products we required and pointed us in the right direction. Very polite and extremely helpful