Dreams - Truro

I went to purchase a tempur pillow which I saw on-line was reduced. In the shop the sale price was not advertised because the staff had not been given the advertising literature. This does not reflect well on the Dreams organisation or the store staff who in my mind could have least done something themselves to advertise the offer.

I was satisfied with everything but the price I paid for the 8500 DNAir super king size bed I bought

Beds seem overpriced as they on the whole were just wooden boxes

Nothing specific just how I feel

I had some of my questions answered online. I will not be certain of the quality until we try them out.

No one available to assist, junior tried but admitted could be of no assistance, however once we had decided what we needed Sam was very efficient. Thus us a real shame because the service prior to our purchase was extremely poor

Two sales people available and six were waiting to be served before me.

The store itself doesn't seem very inviting.

Confusing understanding the differences in the mattress prices and ranges and constantly changing offers, could be made simpler.

Although I bought a mattress, I was quite shocked at the price of them. I looked on line prior to going to the store and decided I liked the reviews on one particular mattress which was £400. When I got to the store I was told that mattress could only be purchased on line, but I wanted to try the mattress first. Most of the mattresses in store were of a much higher price, I actually ended up paying double of what I originally thought I would be spending.