Dreams - Truro

So helpful understand looking for my sons mid sleeper will definitely be returning

After looking on line at different retailers, I decided that Dreams, not only had exactly what I was looking for but, the price was good too. Went to the store so that I could look at the items and also try the mattress. I found the staff very friendly and was helped by Sam who was happy to take time to talk me through everything (although you need to work on your jokes Sam!!!)

We were initially unsure quite what we wanted in the way of a mattress, your colleague was able to guide us to the product we eventually purchased.

The sales assistant, Austin, was on the ball and answered all my questions without hesitation. He was very polite, offered be tea or coffee and was concerned for my comfort as I am an invalid.

I was very satisfied wi th the whole visit

The assistant Alan,was so pleasant and friendly ,it was a pleasure to be in the store.

Good customer service with friendly approachable staff.

Sam was really helpful. Made it a special shopping trip we both enjoyed trying out the beds we were given a cup of tea which was a nice touch.

We were dealt with in a highly professional manner and approached in a courteous manner. When we were given help it was knowledgeable and Austin was very helpful and patient. We left with exactly what we needed. A great experience.

Very good customer service, staff member curtious, polite. We received some very useful product information explaining the differences in how the mattresses are constructed and how this effects it's performance. We were offered a hot drink and once we had discussed our needs and shown the options in store, the staff member did not hassle us so we could discuss and decide without someone looking over our shoulder. Once our decision was made the process of ordering was very quick and efficient and with all the various options explained profieciently. All in all from start to finish the in store experience was absolutely top rated.