Dreams - Swansea

Staff friendly, helpful and courteous.

The young man was helpful and very polite

Sue was extremely knowledgeable, polite, helpful and friendly. A credit to your company. She allowed us to have a look around the store ourselves but was on hand to answer any questions. I would prefer this treatment rather than being followed.

Overall satisfied from the ambience of the place, down to the beds-looks elegant, arrange very well. Lastly the staff who greeted and acknowledge as soon as we came i.

Extremely friendly staff. We were offered tea and coffee. They could see when were ready to make a purchase and came to us but weren't overly pushy and left us to it the rest of the time we were there.

Assistance was available but you were given space to look around yourself.

We were free to take our time & look around, but when we needed help, Gareth was there to give good but friendly advice. There was no sense of pressure-salesmanship and he showed us products we could afford. We didn’t feel he was trying to make us spend more for the sake of it, but gave honest advice.

Satisfied as far as it goes, in the shop and salesman did have a cup of coffee as well.

When entering the store we were greeted by a member staff. They explained what each type of mattress was and what very helpful. They made us a cup of coffee whilst we browsed and the checkout experience was very pleasant

Sue was very helpful in discussing our requirements and explaining some of the different products available. She then gave us ample time to try out the products and make our decision