Dreams - Swansea

I had a test by a machine to assess the type of bed I needed; the salesperson assisted me in finding the correct bed within my price range; I have difficulty making decisions, i was given time to do this; I was given plenty of warning as to the timing of the delivery; the chap who delivered it was very pleasant and helpful.

Visited store day before placing order over phone ! And Michael run through everything we wanted

Michael was brilliant found me a frame which is better than I originally was looking for couldn't of asked for better service!!

I have nothing to fault my experience whatsoever. From the customer service, to the prices, to the quality and upkeep of the store, everything was exactly as I would expect

THIS IS THE FIRST TIME I HAVE BEEN IN THE STORE, IN LLANSAMLET, VERY HELPFUL STAFF [OFFERED A COFFEE OR TEA ]VERY PLEASED WITH THE SELECTION, AND SERVICE

Very friendly staff very knowledgable

Staff were very knowledagble Great similatir system to choose the write mattress Good finance options over a 10 monthberiod to breakdown the cost.

Great customer service from Gareth at the Swansea store.

The sales assistant was pleasant, courteous and extremely helpful. My options were explained clearly and ‘insurance’ option was offered without any pressure. Delivery dates were especially useful. The transaction was processed quickly and efficiently.

Gareth was very knowledgeable and helpful.