Dreams - Swansea

A member of staff was there to help as soon as we needed someone. She answered all the questions we had and the order process was easy.

Went on the sleep match and that helped us make the decision

Very knowledgeable people who understood what we were looking for, although I thought price was a rather pricey

Excellent customer service. Listened to our needs and recommended a suitable.

Sue was brilliant and very knowledgeable

Thought the prices were very reasonable and quality high , and sue who dealt with us in your swansea store was of great help , and very friendly , highly recommend.

Altogether a pleasant and satisfactory experience ,

We have been looking for a mattress around numerous shops. This was the only shop where the lady helping us listened to exactly what we wanted/needed without trying to force us into the most expensive option. Every other store was only interested in selling us the most expensive mattress. When we told the lady in store what we were after, she described all the different types of mattresses available, looked at prices, informed us of sale prices, delivery dates and so much more. She was lovely and really helpful.

We had visited the Dreams store in Baglan but felt harrassed as we wanted to browse. So we went to the Swansea store and when the young man asked if he could help we said we were browsing and he let us get on with it, once we made our decision we nodded to the young man who was extremely helpful. We also thanked him for letting us browse which made our choice alot easier.

Really helpful & friendly staff