Dreams - Swansea

Assisted with product and purchase made easily and smoothly

Very helpful staff. Large selection of beds

We had a lovely friendly welcome - we were asked if we wanted to try the technology to see what would be the best mattress for us. we loved it and thought it was state of the art. Gareth then took us around the store to show us what mattresses was best for us. he was very patient as we asked him for several quotes. nothing was to much trouble

Staff member, Ian, was very helpful and knowledgeable about products

I was very impressed by the customer service. Sue was very helpful.

Your salesperson Yvonne was superb to my wife & i throughout our time at your store in Llansamlet Swansea. She is a credit to your store!!!!!

We had previously purchased a bed from Dreams some years ago and were happy to return when looking for a new bed. The sales assistant, Sue, took care and time to understand our precise needs and to explain what was available. Sue clearly and absolutely knew her products inside and out and helped us make exactly the right choice of bed for us. Sue didn't push us into making a sale against our better judgement and let us take our time to decide what we needed explaining all the options, pros and cons fully. Although we didn't need finance to pay for our bed Sue explained the zero percent finance offer which, though it didn't effect our decision to buy a tall, was great...that will help our cashflow situation very much. Very satisfied indeed. Lovely sales lady and will continue to recommend Dreams to family and friends.

The overall experience was easy and everybody was very helpful.

Sandra was very friendly and informative. Made us feel at ease and was helpful when we had to change our order

Gareth gave me lots of time and advice to help make sure I got the right mattress for my back.