Dreams - Swansea

When I walk into the shop I was greeted with a smile from Ian he was so helpful showing me what I wanted this was yesterday 3:52015 I took some photos of 3 beds so that I could show them to my daughter who lives abroad, I told Ian that as soon as I know wick one they want I will come back, so I email the photos and today 4:5 2015 I went in and bought it cash down also I bought two bedside cabinet

From the momment me and my wife walked into the store the staff were very pleasent and helpfull without the hard sell we have experienced while shopping in other stores, we found our visit very welcoming and enjoyable.

The staff were very good and frendly

Great customer service

Ian the salesman who dealt with me was friendly,not overbearing,knowledgeable about the products I was enquiring about and happy to answer any question I asked. The price was competitive and overall a good shopping experience.

Got served by Gareth, he was very nice,not pushy at all and made us feel very wecome as we took our time choosing...he showed us all the different types of matresses,took time to explain the difference between them and didn't make us feel under pressure which can be off putting sometimes.. overall a very nice store with a lovely store manager...looking forward to recieving my new bed....thank you Gareth :)

The overall shopping experience was excellent. It was easy to find the product I was Looking for that I had seen on the Internet. Ian who served me was very pleasant and helpful. He was able to advise me on a mattress for my spare bedroom that I ended up buying along with the bed frame I wanted. Overall this was a very pleasant shopping experience and I would definitely go back again.

Soon as I entered the store me and my partner were greeted by a great customer service team. We were made very welcome inside the store. We was looked after by a lovely lady called Sue who gave us a very knowlegabe understanding on the product we was purchasing.She went through all options that were available to purchase the bed and made us very highly satisfied of the service we receive. It has made us want to visit again

The staff were very friendly and helpful

Knowledge and patience of salesman