Dreams - Swansea

We weren't 100% sure on what mattress we wanted, our sales representative Ian, was very informative and provided a great amount of detail on each different mattress and helped us decide on what mattress would suit us best. He was extremely helpful and patient as we tried out the different types.

assistant very knowledgeable , polite and efficient , he could not have been more helpful . you had a good selection of items we were looking for .

Store well laid out and easy to view products, parking easy. Most important staff were friendly, helpful, user friendly and obviously displayed an exemplary standard of customer care. Staff knew their products and understood their customers needs and recommended the appropriate product.

Found staff very helpful and understood what l was looking for

The sales assistant was readily available, knowledgeable, helpful and not pushy. We asked numerous questions and requested numerous options all of which were no trouble resolving by the assistant. I would have no hesitation recommending to others.

Given first class assistance by Ian of Llansamlet Swansea. His knowledge was first class and helped us to choose the right mattress

The staff were very helpful

Great service very knowledgeable

I went into the store with a string idea of what I was looking for and felt very satisfied that I was listened to, respected and felt I had a no none sense sales experience. David who assisted managed to get a lower price for me on some of the product sake and was respectful, swift and courteous throughout.

Fantastic sales assistant, Susan - knew exactly what mattress I was talking about having seen it online earlier today. Although the exact one wasn't in stock I was able to try a similar mattress for firmness to give me an idea if it would be right for me. Brilliant help in deciding what mattress would work best for me and completely honest about the range of products on offer. Absolutely perfect in every way, couldn't have been better.