Dreams - Staples Corner

Needs a little improvement

The experience was satisfactory, I set out to buy a bed and bought one. Pricing is the only thing, and not being able to deliver accessories with the bed, so I had to carry a load home on the bus

Not having received the product yet, I can't be highly satisfied yet.

Did not feel price competitive and no transparency on pricing given the "specially designed" products.

Limited choice of headboards.

Mattress in stock bed not in stock. 14 days for delivery? Charged for delivery. No time slot for delivery Scrapage cost high

The staff was very helpful and explained every piece very well. He also helped us in taking measurement and provided all the information required. Very friendly staff, they made it very easy for us in choosing the bed and the mattress.

Not happy having to wait 8 weeks for a fairly basic product. Service was good

i was mostly very satisfied with the help I received and the knowledge of the sales assistant. It's my way of rating - it would have to be very special in order to merit my 'highly satisfied' rating.

I don't like to give perfect ratings during questionnaires because I feel there's always room for improvement. Mark was brilliant at the store, explaining everything he could and answering all queries we had but one of the mattresses we looked at wouldn't have been available for a good 6 weeks and, although we're happy with our choice, we might have gone for that item if it could have been available sooner.