Dreams - Staples Corner

We bought a matress from your ex display range and a separate base unit only to be told we had to buy the matress and the base with the matress as well as the base we had chosen and although we were told the base won't be delivered, we were left feeling we had bought something we didn't need and could the price had been cheaper for the matress if bought separately

Assistance was friendly and readily available However I don't think he seemed knowledgeable of the products that I was interested in.

It was not an issue with this Dreams store. I was looking for a metal bed frame and was told Dreams don't store much as they are not really in fashion.

The explanation should be more understanding for none British people.

I was satisfied with the over all experience . The customer service received from Ali was amazing he was very polite helpful had good knowledge and was very warm.. I wasn't highly satisfied as there were only 2 employees on the shop floor

I was satisfied with my visit at dreams and felt we had visited the store in good timing to get a discount too. More of a discount would have been more helpful. Overall the sales assistant was very helpful and assisted to what we needed to get an ideal bed.

I visited the store twice this week on the 19th April when I bought a take home mattress essentials and again 20th April to buy divan base and mattress. On the 19th April Turk the assistant went out of his way to explaining products with excellent friendly service. On the 20th April, although pleasant the customer service was not as enthusiastic.

No comment

Annoying to be told about all the things I could buy in addition to the mattress that I had come in for

there was nothing i was unsatisfied about