Dreams - Staples Corner

Excellent assistance from Chris

We had a wonderful experience today at dreams staples corner. Mark served us and was recommended to us by friends who had said he was extremely knowledgeable and sure enough he was seriously exceptional. He helped us with what seemed like a maze of beds and firmness. We really had no idea where to start and he helped us right from start to finish. His value added is to be commended and we believe that you should model your staff on his style, he was the perfect salesman. At no point did we feel like we were being pressured he knew when to give us time to talk and when we needed answers to what seemed like an endless stream of questions. We are very excited about our new bed I have had constant back pain so it really is an important decision however we feel totally supported in both ways. He was honest with us at all times and was incredibly patient when having gone round the beds we wanted to look again to ensure our decision we made was correct. We are totally supported by the dreams policy which will enable us to try the bed to ensure we have made the right decision. Overall a very positive experience with dreams - highly highly recommended.

I was pleasing surprised the quality of consultancy which I got from store consultant. It was main driver to buy mattress from shop rather than from online. It was good to try lay down on mattress and fell experience. I was helpful as well to decided which mattress to buy.

Had no clue what we were looking for, Stella was very polite and helpful. She explains everything in a fantastic way and met our needs perfectly, she made us feel very comfortable.

Amir, the member of staff at Dreams Staples Corner, who served us was friendly, approachable and helpful. We were happy with the advise he offered us. we haven't received put bed as of yet as we set a delivery date of 30 September, but overall we were happy with the service we received in store.

Choice of beds was good. Dreams colleague Mark was very helpful and knowledgable and took the time to make sure we got the bed/mattress that was most suitable for us.

Amir was very knowledgeable about the products and he was very aware of giving us space and privacy to discuss between ourselves the purchase we were spending a lot of money we didn't feel rushed in anyway he made good suggestions and listened to what our needs were overall our shopping experience with Amir was extremely pleasant

it was quick and easy staff friendly and the return policy is good

Great sales rep very helpful and very friendly

The colleauge name Chris, was no less than excellent. A true role model for your company. He listen very well and was able to reccommened what i needed and better. He also was able to get addional sale for my grandson bed with a matress with i was quiet pleased about. I felt very welcomed and not rushed to purchase anythink. I would always go back to that store and tell family and friends to go there too. My son will also be going there to buy a bed.