Dreams - Staples Corner

Was easy to try beds and I found one that suited

As soon as my partner and I entered a sales staff came greeted us and made us feel welcome,we looked around wasn't sure of some of the beds as we were looking for orthepetic beds.The sales staff came straight away and told us what each beds were and to sit and relax on each one until we found our comfort.the staff had given us time to look at each bed and later came to check on us.We wanted to know difference in products as the prices differ,he explained about 2 beds we had our eye on,and gave a description of what each beds plus points are.As we got to know we made up our minds straight away of which bed we wanted,as there was a sale going on but we felt the full price bed we purchased was what we found comfortable.Beds are for comfort and I believe we all need a good night sleep,so sleep comfortably

I visited the Staples Corner branch on Saturday to buy a new mattress and was assisted by Chris who was very knowledgeable on the different products. I suffered a traumatic fracture to my T7 vertebra in my spine so it was important for me to find a good mattress. Chris was very friendly, took his time with me to ensure that I chose what was best for me and what I felt comfortable with. At no point did I feel rushed or pushed into buying a mattress that I didn't want. I will highly recommend this branch as other staff were also friendly, the store was spacious clean / tidy and the service was excellent. (During our time in the store whilst I was trying to decide on the mattress they kindly made us a coffee) Chris also gave some advice on pillows and mattress protectors - the full package! Brilliant service all round. When it comes to replacing my mattress, I will be returning to the same branch.

Friendly, helpful and informative advice given in an unhurried and unpressured way.

Mark, the salesperson along with the manager were very helpful with the experience and kept to the price promise where we had shown them price from another high st retailer.

I was a difficult customer as I didn't really know what I wanted once j got there, but thanks to Amir and colleague sat me down made me and my mum a cup of tea and spoke to us pretty much about every bed and how it would suit me. They made us feel really welcome and we actually had a laugh joking about and kinda went off topic but I ended up buying the best bed for me and I am over the moon about it!! Thank you guys

Chris, the manager, gave us his full attention, was very patient and highly knowledgeable. He took us through the complicated issues beautifully

I was attended by a sale person called Mark. His approach was friendly and his advice was impartial and unbiased. Mark was very patient with his explanation. I went into the store NOT expecting to make any purchase, thinking I will shop around first. in my opinion, it is Mark's personality and genuine willingness to assist me had changed my mind. Mark is a treasure to the Dreams.

The parking is very good at this store. Since we drive, this was an important aspect. We were able to park right outside and this made for a good start to our intro to the store....

Excellent customer service from the Dreams sales rep Chris. Made us a coffee, very knowledgeable and helpful.