Dreams - Staples Corner

Excellent support from Mark, he ran through all the options as we questioned him what model would be the best choice for us. Helpful and professional! Loved it!

Amir the salesman assisted me the instant I walked into the shop. Knew exactly what I wanted. Sort of understood I was stressed and had very little time. Gave an excellent description of the product with specifications. Was patient and not pushy. Checked immediately for my delivery date being within a few days. Price was reasonable. Delivery time perfect. Everything was concluded within 10 minutes and I left happy as I had one less job to worry about and felt he did all the work I just pressed my pin into the card key. Thank you Amir - excellent service. I will be back as need to sort out 2 more bedrooms!

Chris was just grate; he helped me decide the type of mattress I needed within a reasonable price and also recommending the ones that he believed is god for me without being pushy. He also recommended some pillows that I was thinking to buy too. Chris also explained the exchange policy in case the mattress will not satisfy me needs and also the delivery process. This man is an asset to Dreams Company ; please show appreciation and do fell free to reward him too! Kind regards, Maria Lupuliasa

was helped on arrival got into friendly banter with 2 staff members and was made to feel very welcome even offered a cup of tea.sat down and had a friendly chat would definitely revisit this store again

Chris, who assisted me was very knowledgeable, patient and very pleasant in supporting me with items required. I did not feel like I was under any pressure to buy and he was extremely helpful and thorough.

Excellent service from the store manager with great knowledge and advice. Was not pushy or directional, but showed me a number of options, answered my questions objectively, and allowed me to make my own mind up on my choice of mattress. In total, I was in the store for around 25 minutes for what was a positive consumer experience.

Very good staff, Stela at Staples Corner remembered me from a previous visit and the advice she'd previously given me.

My whole family use Tempur mattresses and have always raved about how wonderful they are. After prod from my sister I decided to have a look at the new cloud range for myself. I arrived at the store 7.55pm, just 5 mins before closing. I was greeted by Mark who (despite the time) insisted on taking me through the different ranges of mattresses. Finding the right pillow etc. Literally making me go back to previous mattresses to compare them. Quite literally I was blown away by the quality of service and the fact that the store had closed yet the member of staff was still incredibly enthusiastic + informative + not trying to just sell, sell, sell! After I had thought I chosen a mattress. Mark asked me to go back to a mattress that I had tried previously. To my astonishment it actually felt better than the mattress I had just chosen! How strange? + the mattress was also slightly cheaper. This ia that is where I think Dreams is different other stores. It was not about the hard sell it was about getting the right mattress, even though I was spedning a little less! It takes a company with great ethics to focus this much on the customer! Well you've won my trust! Very well done guys.

Excellent service. Simple, quick and easy. Great help, explained all options without any pressure selling. The sales lady was very friendly and professional. My experience has been nothing but first class and I would recommend very highly to anyone. Thanks for your help!

OUR EXPERIENCE WAS EXCELLENT. STELA WAS ATTENTIVE AND VERY KNOWLEDGEABLE, SHE WAS VERY KIND AND FRIENDLY, OFFERED US A HOT DRINKS AND GAVE US TIME TO BROWSE AROUND. IT WAS A PLEASURE BUYING FROM THIS STORE THANKS TO STELA.