Dreams - Staples Corner

I walked in the store within about 1.5hrs before closing, i was approched my Mark who was very friendly and welcoming. Now i should mention, i was shopping with my 1.5yrs old... who kept running around the store, with me following him, which meant Mark had to run around (well follow me) around while we talked through what i was looking for. He was very patient with me, went through the options of choosing a mattress where we had to hop on to one after another,.... very knowlegable he was... i didn't know mattresses were that hard to choose!!! Mark gave me the option of spreading the cost, which made my purchas a bit lighter. He gave me a very good delivery date, which meant i could have my bed sooner!!!! To make it even better, he waived my delivery and fixing charge. HAPPIEST CUSTOMER EVER!! Thank you to Mark, and thank you DREAMS.... for making my ''DREAMS'' better..sooner!!

Stella's depth of product knowledge was very impressive. She gave us time to discuss our options and we never felt under any pressure to rush into a decision. She was very professional and needs to be applauded for her skill. Working in sales myself I understand the fine balance between useful assistance and pushiness.

just an overall pleasant experience. I had 2 children under that age of 6 and the staff were very good at NOT getting annoyed with them which was a massive bonus. Its very difficult to shop with kids so the staff being tolerant in the store helps a great deal

The service was impeccable !! I bought my last bed at dreams as the team know what they are talking about understanding ones needs and nothing is to much trouble. No pressure into buying . The tea was great and and you felt at ease being able to take your time . I am thrilled with the result and would recommend anyone buying a bed to come to dreams without any hesitation . Once again thank you Mark and Chris for your time in helping me make my descion!!

As soon as we walked in the store, mark was assisting us. He explained type of beds and mattresses and discussed how each of us sleep and our current mattress. He was very thorough and was very knowledgeable about all of the products.

The salesperson took time to understand our needs and then offered solutions to meet these. Happy with the product we purchased

We were highly satisfied of Stela , she presented us all the products at the highest standards. Thanks Stela

Amir, the sales assistant, was very knowledgeable, took time to explain everything to me but mostly was very friendly and personable.

Quick, efficient and friendly service. Had no problems and left the store with what came to buy very pleased.

Ramin helped us. He was charming and hekpful and efficient