Dreams - Staples Corner

THE STAFF WERE HELPFUL.

friendly staff , excellent service , price matching ..etc

We had picked our bed frame and on deciding which matress to consider we were taken through low to high end memory foam matresses. The high end was awesome getting to lay on a moving vibrating bed while watching a video demonstration. Unfortunately it was out of our price range.

Anab and her colleagues on the shop floor greeted us when we arrived and Anab asked if we wanted help. I made it clear that we wanted to look around a little first and she left us to it. However, when we clearly needed a bit more help she was right there offering advise without being pushy. We definitely ended up buying a much more expensive and a much bigger bed than we originally intended but we can't wait to receive it now.

product knowledge knew what we required

Staff were all brilliant but the manager Mark was specially a star. I personally think he is a gem to dreams. Highly informative and very friendly. The best customer service I received since last ten or more years.

i was greeted immediately on entrance to the store by a friendly staff member, by the name of Turk. i told him mine and my husbands needs and he asked us if we wanted him to explain each of the different types of beds to us. he also gave us a pillow each and made us try out each of the beds as he explained. He was extremely knowledgeable about the product and was able to answer any questions i threw at him. He offered us drinks and whilst we was relaxing on the beds, went and made us drinks, he even gave bought us a stand to place our cups on. left the store completely satisfied with the service that was provided to me. thank you Turk

Ramin, the sales associate was very knowledgable and helpful.

Excellent customer service form Ramin, he listened to me and suggested the right products for my needs. He then left me alone while I took some to think and then he gave me some more advice before taking my order quickly and efficiently.

great set of people. Friendly and great with advice.