By L Ng | 4/30/2017
Very efficient friendly service. Good product knowledge . Color coded system on the different rating /durability of the mattresses. Good color choice on bed base.
By Sands | 4/30/2017
Very good customer care
By Antonio g | 4/26/2017
Jay was very helpful from start to finish. He processed the transaction quickly and smoothly. He answered all my questions with confidence and explained in detail all the aspects of the transaction. Overall great customer service and I'm very pleased with him.
By LC | 4/23/2017
The assistant krystal was a lovely lady very helpful and was very understanding about what I was looking for. As I suffer with arthritis in my back and ankle she had good knowledge and information about mattresses, that helped me pick the right one for me. The staff was very nice and pleasant even tho the shop was closing they did'nt rush us and told us to still take are time all so asking us if we would like tea or coffee. I though that was a nice thing!! And I must say i used the toilets and thay were very clean. happy bunny for that!!😊
By Virginia T | 4/21/2017
Both Krystal and Wojciech were very helpful and friendly and gave intelligent and useful advice without being pushy for a sale. We were extremely satisfied with the service.
By Mr R S | 4/17/2017
Upon entering the Dreams Store located in Staples Corner, London NW2, the Store Manager, Turk, immediately greeted us and asked us what type of bed he could help us with and also asked if we would like a tea, or coffee. His colleague Ramin, then came over and gave us advice on all the different beds. The service we received from Ramin was great, it was not hard sales, and he was able to give us full explanations to any questions we asked. We decided to purchase an Insignia 3000 pocket spring divan bed and headboard and are very excited to receive it.
By Aneesh | 4/17/2017
Excellent in store experience. Very professional and helpful staff. Excellent value for money during the Easter Sale. Flexible delivery dates. Flexible payment options. Convenient store location. Excellent experience on the website.
By I love dream products and they have fantastic customer service! | 4/15/2017
He seem very knowledgeable and helpful. Offered coffee and didn't rush us at all. He had good product knowledge and was very patient.
By LisaLou | 4/14/2017
Found the sales assistant very friendly and helpful, and a quick delivery date so yes very happy
By Pleased from Willesden Green | 4/10/2017
We wouldn't normally provide feedback on products; but we were really impressed with the calm atmosphere in the store, with the store assistants who were there when we needed them but gave us plenty of space when we didn't, and who weren't at all 'pushy', just helpful. We haven't yet had the product delivered, but we think its just what we were looking for. Thank you!

