Dreams - Staples Corner

The service was great, Ian was very quick in understanding what I wanted. I took my time trying the mattresses and the staff were helpful.

Mainly because of the sales assistant Amira that helped us. She went through everything and tried to find our needs as best as she could and our order was to our satisfaction thanks to her

Amira the staff member that served me was superb. She was kind courteous very knowledgeable and extremely professional in her manner and expertise. Staff like Amira are like gold dust she was excellent. Thank you so much it was an absolute pleasure to be at the Staples corner branch of Dreams. Thanks again. 😊

I am highly satisfied with the service provided because the Sales Advisor was very friendly, helpful and patient when dealing with our requests and sorting out the delivery date and time for the order. He was very careful and clear when explaining the procedure and the Guarentee and what the terms and conditions were upon purchasing the product.

I wasn't sure what type of mattress I needed before I went but the staff soon worked out the best option for me and I ended up buying a few extras useful items including a mattress protector and pillows.

amira was very friendly and helpfull

The Store Manager Turk dealing with me was patient and understanding of my needs. He also came across problems in trying to book my order as the system was not allowing him to. He made many calls to many different departments to find a resolution. He went above and beyond to get the problem fixed, it took ages due to other departments not answering the phone, or passing him on to others. He was kind and friendly and didn't show his frustration, which he must have been feeling!

The sales person was friendly and very knowledgeable about the products available and about any specific queries I had. I was offered a cup of tea too!

really lovely kind helpfully friendly funny knew what she was talking about

Dreams is having high quality products. Staff is very supportive and knowledgeable. We got excellent customer service at store.