Dreams - St Helens

As soon as we walked in the store it was clear my safety was paramount. Covid guidelines and ppe were offered and a member of staff immediately explained all staff were busy but apologised and again made mention of our safety which was reassuring. As soon as a member of staff was free we were attended to. Kevin came over and his knowledge regarding products was evident. He was cognizant of COVID and was efficient and polite. First class service.

The person was friendly, respectful, knowledgeable, and the mattress chosen was excellent.

The person was friendly, respectful, knowledgeable, and the mattress chosen was excellent.

The person was friendly, respectful, knowledgeable, and the mattress chosen was excellent.

The person was friendly, respectful, knowledgeable, and the mattress chosen was excellent.

All 3 members of staff I encountered on my visit were superb. They were helpful, attaintive and helped me through the purchase process. To say they looked after me in store is an understatement. From giving me all the options to choose from and features of each product they were highly knowledgeable and understanding of my circumstances and eventually sold me a product which ticked all the boxes. It met my needs as a consumer and was within my budget. Superb work those staff at Dreams in St Helens!

All 3 members of staff I encountered on my visit were superb. They were helpful, attaintive and helped me through the purchase process. To say they looked after me in store is an understatement. From giving me all the options to choose from and features of each product they were highly knowledgeable and understanding of my circumstances and eventually sold me a product which ticked all the boxes. It met my needs as a consumer and was within my budget. Superb work those staff at Dreams in St Helens!

I visited the St Helens store and spoke to Kevin. He was friendly, helpful, I explained our current situation and the difficulties we had. He understood and helped me make a choice that was very suitable. I again returned a couple of hours later with my husband. We were unable to continue with the purchase that day but rang Kevin two days later, he did remember me, which was nice. He took our order over the phone and we will be taking receipt of our new mattress next week. I am very happy with our experience at the store and especially with the way Kevin dealt with our queries and order. Would recommend to our friends.

I visited the St Helens store and spoke to Kevin. He was friendly, helpful, I explained our current situation and the difficulties we had. He understood and helped me make a choice that was very suitable. I again returned a couple of hours later with my husband. We were unable to continue with the purchase that day but rang Kevin two days later, he did remember me, which was nice. He took our order over the phone and we will be taking receipt of our new mattress next week. I am very happy with our experience at the store and especially with the way Kevin dealt with our queries and order. Would recommend to our friends.

All 3 members of staff I encountered on my visit were superb. They were helpful, attaintive and helped me through the purchase process. To say they looked after me in store is an understatement. From giving me all the options to choose from and features of each product they were highly knowledgeable and understanding of my circumstances and eventually sold me a product which ticked all the boxes. It met my needs as a consumer and was within my budget. Superb work those staff at Dreams in St Helens!