Dreams - St Helens

From walking into the store the staff were extremely helpful was even offered tea & coffee , we were given good advice & got a great product at an excellent price

The SALES ASSISTANT Kevin WAS VERY KNOWLEDGABLE AND HELPFULL WHICH MADE OUR PURCHASE VERY EASY

We were explained to in a very professional manner the colour codings of the matresses we werent pressured into anything and when i changed my mind Kevin was extremley patient and just kept showing different alternatives until i was satisfied.

Friendly helpful staff without being too pushy

I was asked if I needed help on entering the store and was pleased to be directed to the mattresses I was looking for by sales assistant Kevin who was very helpful and knowledgeable with regards to my requirements. I found a mattress which met my needs and was really comfortable - made the purchase with no hassle which was at a discounted price , including free delivery and I took up the offer of removal of my old mattress on delivery of the new one. Making arrangements for delivery was easy with a date and time to suit me.

Offered a drink, bed frame not on display but was able to show us pictues online. Salesman spent time explaining different mattresses available. Then went over everything with us with no pressure to buy.

Wide selection of beds and very helpful staff

Assistant was very professional and helpful without being too pushy. Didn't feel under any pressure to buy. Was happy with our purchase.

The staff in branch were friendly and attentive without being pushy. Julie who helped us with our purchase was very knowledgeable about the products and didn't try to steer us to the most expensive beds, but really tried to understand our needs. Felt comfortable in the store and had time to browse and try as many beds as we needed to get the right one for us. Nice to touch was the offer of a tea or coffee whilst we looked around.

I was asked what were my priorities Got the opportunity to test several prioducts without high pressure sales