Dreams - St Helens

The sales assistant, Andy, was very knowledgeable about the range of products available. He was sensitive to my special disability needs. He gave us time, space, and consideration to think about our purchases. There was an excellent range of choice. Andy put us at ease and listened to us.

- Soon as we arrived in shop we was welcomed and offered refreshments whilst we looked around. - A quick explanation of the different types of mattresses was explained and we were given time to look around. - When we needed assistance he was there to advise us straight away. - He was very helpful getting us various prices on the selection of beds we had picked in order for us to make a decision. - He provided us with refreshments whilst we completed the order and delivery date. - He updated us on assembly service, product covers and offers on bedding - During our visit the 3 members of staff were all very supportive and good team work evident between them all. - On leaving the store we was advised if any problems to ring them and they can sort this out for us. - Overall great experience. We didn't feel over pressured with sales blabber. Would recommend to others to visit this store.

Andrew was extreamly helpful,polite, very informative about the product. most of all not too pushy. he gave us space to decide which bed we liked.we would highly recommend him .

I called in at Dreams St. Helens yesterday morning, just to have a quick browse whilst waiting to meet up with a friend. Richard immediately welcomed into the store and offered me a free coffee which I thought was just lovely, he was warm, friendly and extremely jovial and made me feel very much at ease. He quickly struck up a conversation with me and I explained that I have recently bought a holiday home with my partner and was browsing for inspiration for bedding. On hearing this, Richard swiftly showed me some of the stores special offers which were heavily discounted. The prices were superb and although I hadn't intended to buy, I left with two Silentnight complete bed sets, two pillows and two fitted single sheets having saved a fortune. Richard was very professional and extremely friendly and I was extremely grateful that he had approached me as these purchases had saved me a lot of money! Keep up the good work Richard, you are a huge asset to Dreams! I will definitely be back and I will certainly be recommending Dreams St Helens to my friends and family. A*****

Comfortable environment, Andy "staff" was polite, knowledgeable friendly and understanding of our needs.

I was Highly Satisfied firstly because of the greeting on entering the store and explanation of items i was looking for around the store without anybody being pushy. I was then left to browse around and when i needed help/information it was readily available by staff members. When making my purchase i was made to feel very at ease with the process and each step i.e. the paperwork was explained to me. It was quick and easy. I would recommend Dreams to everone.

Lovely staff who were all very helpful. We were offered refreshments which was a nice touch, and given every opportunity to try the products out before buying, and were never pressured into making a purchase.

Andy was very helpful and knowledgeable. He was helpful but not too pushy. Very friendly manger and staff.

Staff extremely helpful.

The staff were extremely friendly! Listened to our needs and recommended products suitable for us, Laura was very good with knowledge of the products she is selling but we didn't feel the pressure to buy which to me is off putting when going into a shop! The kids where kept entertained with colouring books and hot chocolate, all in all a very good experience and a successful shopping trip!