Dreams - St Helens

2962 ratings
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Location

Unit K2, St Helens Retail Park,
St Helens, WA9 1JJ

Shirley Stokes

By Shirley Stokes | 5/12/2022

Great Customer Service from James. Able to browse without being hassled. Quality of beds etc great.

Ben

By Ben | 5/10/2022

I rang the store before visiting to ensure that they had what I needed. On arrival I was greeted politely with the staff member I spoke to and he proceeded to show me my options. The staff member explained the features and benefits of each option and allowed me time to try and decide whilst providing a pillow for testing. The staff member was polite whilst taking my details and explained my my warranty and returns clearly. The staff member took the mattress’s out himself and put it in the car to which I was extremely grateful for.

M and D

By M and D | 5/9/2022

Good knowledge of product's, was not pushing in anyway, good atmosphere within the shop and able to take advantage of the new technology ie the test bed.

Judith H

By Judith H | 5/9/2022

Excellent customer service. Able to answer all our queries.

Janet T

By Janet T | 5/6/2022

I was very pleased with my experience in store and staff was very informative the staff were not pushy at all and let us take r time and did not rush us

paul k

By paul k | 5/6/2022

no pressure from sales team just information

Nisha

By Nisha | 5/3/2022

Salesman are very friendly and good knowledgeable.

Alex

By Alex | 5/1/2022

We were given the opportunity to use the bed that suggests a mattress and we’re guided through our different options. Ashley gave us lots of information which allowed us to choose our mattress, duvet and pillows.

Jo

By Jo | 5/1/2022

Ashley came over straight away, we explained our current matress was too soft. Ashley took us to the sleep machine, gave us pillows that suited our sleep style. A very easy experience

Graham J

By Graham J | 5/1/2022

Friendly, knowledgeable and polite service. Andrew listened to our requirements and provided us with all the information we needed without baffling us with science. The delivery team were friendly and polite and in and out in 20 mins. Good service all around.