Dreams - St Helens

On arrival of the store me and my partner was welcomed by a lovely friendly bloke by the name of Kevin, he spoke to us in a really calm manner and explained everything in good detail. I was highly satisfied with my purchases and the discount / sale prices, Kevin also threw in 4 free pillows with my purchase. I would highly recommend this store to my friends and family, for their first class assistance in helping me find a decent bed and mattress. Craig Holden

Quick easy service decent value for money

As soon as I walked into the store, I was greeted by a smiling member of staff who was eager to help. He took time to understand what I was looking for, and my budget. He immediately showed me Number of beds and told me to take my time trying them out. He stayed close by to ensure he was able to give his professional advice and opinion, without making me feel overcrowded or under pressure to make a decision. His name was Andy. It took me a little while to make a decision and Andy was really helpful in aiding my decision and nothing seemed like too much trouble. In fact the whole team were friendly and offered advice. I could tell they all got on well and this added to the enjoyment of the overall experience. To be honest, I had only decided to go to dreams, because John Lewis was further away. Having previously visited John Lewis, because of their reputation, I was worried that I wouldn’t get the same service in Dreams. I can honestly say, that buying the bed with Dreams was one of the positive retail experiences I have had lately. Thanks Andy (great beard too! 😀)

Approached by sales man early, offered a brew and made welcome. Able to test beds with no fuss. Felt honest. Keith was friendly and really personal. Made it unique. Sale was easy without issue, keith was able to sort our requirements and offered further products without being overly pushy

Sales assistant Laura was very helpful and pleasant

Quick and easy, no pushy sales.

Friendly helpful staff, didn't hasske me to make a.choice but were available to answer any questions

Very friendly and helpful staff, didn’t rush me, let me browse happily but were available when needed. Weren’t pushy either which is always nice

We were greeted on entering the store by Andy who was available to help us all the time we were in the store. He was very knowledgeable, friendly and extremely helpful and soon helped us choose the correct mattress to suit our needs as well as providing a welcome cup of coffee. Andy encouraged us to try as many mattresses as we liked and never rushed us or pushed us into a sale. He showed us different pillows too and we ended up choosing those as well. Andy was always polite and arranged delivery and collection of our old mattress to suit us again. The chance to change our minds if the mattress didn’t fit our needs within the 40 days was a great bonus and made the decision to purchase an easy one. We will certainly consider Dreams again for future beds etc.

The staff were very helpful and friendly. The store was set out well and it was easy to find what we were looking for.