Dreams - St Helens

2962 ratings
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Location

Unit K2, St Helens Retail Park,
St Helens, WA9 1JJ

Lyn M

By Lyn M | 10/20/2019

From the moment I got into your St. Helens store I was greeted with hello a smile and do I need assistance, he was helpful I told him what kind of bed I needed because of my disability he talked me through the firmness off mattresses and I tried out a lot of beds in the end I picked my mattress, base and headboard he was so polite and friendly I even got a free duvet and pillows which was a lovely surprise he got me a cup of hot chocolate why we was filling in paper work I left my deposit and got my delivery date there going to assemble the bed for me which is a great relief, I left your store a happy customer

Diane a

By Diane a | 10/19/2019

On attending the shop the assistant was so friendly and helpful. I felt that he was ery informative and took time to help. On placing our order there was a problem with the computer. However, Ashley kept us up to date about the processing of our order. Once completed he immediately phone me to reassure me my order was complete. All staff very helpful

Stuart

By Stuart | 10/18/2019

The none intrusive and yet knowledgeable support of your employee Kevin was a major factor in influencing our decision to buy.

Liz C

By Liz C | 10/18/2019

Assistance from staff

Scott

By Scott | 10/16/2019

Employees name was Andy at the St Helens store on the retail park. He made finding the right bed for me so simple and easy. He was extremely friendly and professional. He was a credit to the company and his knowledge was second to none. I have recommended the store and products to friends and family already. Very pleased over all.

Les 007

By Les 007 | 10/16/2019

Friendly approachable staff Andy was informative and knowledgeable very patient a credit to the company

Mrs p

By Mrs p | 10/15/2019

prompt efficient service from walking onto the store...choosing our purchases....paying...awaiting delivery within 4 days....delivery exact on time...fitting goods and excellent service throughout. could not fault anything. well done!!!!

Danielle

By Danielle | 10/14/2019

Ashley was extremely helpful. I discussed with him what I had seen on the internet and he took me to the products I would like to see, explaining the products and their qualities. When I decided that the mattress I had seen on the internet was not comfortable for me, Ashley asked me if I would like to try the Sleepmatch. This was very useful in helping me discover which mattress was best for me. Ashley then spent time with me going through my options within my budget, giving me lots of advice and guidance on the different products. Once I had chosen what I would like, Ashley then helped me place my order and again was very helpful going through the different options available for me. He also arranged a time for delivery that was convenient for myself and my husband. I could not be more happy with the level of service I received and the product I have chosen. I am very much looking forward to receiving my product and having a great nights sleep :) Thank you Ashley

Anonymous

By Anonymous | 10/13/2019

Very friendly and informative staff members couldnt do enough to help . Offers of tea coffee and hot choc .very knowledgable and helped us alot .

Anonymous

By Anonymous | 10/13/2019

staff member Kevin was courteous., knowledgeable used technology to find best mattress guven opportunity to try and consider the best option