Dreams - Shrewsbury

We were greeted on entry by Adam, and after sanitizing our hands our experience was very personal. Adam offered the dream match for my sons new mattress and offered my son and I bottled water. He gave us his undivided personal attention, answering all our queries and took the time to go through every choice available to ensure we had the product best suited. So much that at completion, my son was left with no doubt he had the correct bed and extras needed. Again during payment he offered water, managed expectations over the timing and the completion of our purchase was exactly why I returned to Dreams. Adam closed by mentioning the survey, but with the emphasis on completing it to improve future customer satisfaction.

We were greeted on entry by Adam, and after sanitizing our hands our experience was very personal. Adam offered the dream match for my sons new mattress and offered my son and I bottled water. He gave us his undivided personal attention, answering all our queries and took the time to go through every choice available to ensure we had the product best suited. So much that at completion, my son was left with no doubt he had the correct bed and extras needed. Again during payment he offered water, managed expectations over the timing and the completion of our purchase was exactly why I returned to Dreams. Adam closed by mentioning the survey, but with the emphasis on completing it to improve future customer satisfaction.

Helpful store assistant, clear COVID guidelines in place. Wide range of products and prices

Helpful store assistant, clear COVID guidelines in place. Wide range of products and prices

First time I came in to get an idea of what I wanted Charlotte was extremely helpful In her advice and products she offered. Charlotte was externally understanding when I wanted to go away and thank about it and knew exactly who I was when I retired to store well over a month later. Again very helpful in the information she provided and assistance she offered during the sale. Would highly recommend using Dreams again

First time I came in to get an idea of what I wanted Charlotte was extremely helpful In her advice and products she offered. Charlotte was externally understanding when I wanted to go away and thank about it and knew exactly who I was when I retired to store well over a month later. Again very helpful in the information she provided and assistance she offered during the sale. Would highly recommend using Dreams again

Charlotte, your advisor at the store, was extremely helpful because we were quite specific with what we were looking for. She found the item we wanted and described all the specifications.

Charlotte, your advisor at the store, was extremely helpful because we were quite specific with what we were looking for. She found the item we wanted and described all the specifications.

Charlotte made us so welcome She explained all about the different mattresses. We also tried them all which was great fun. I had already chosen the bed I wanted but wanted to see it in situ We had a really fun afternoon thanks to charlotte and got ourselves a lovely new bed and mattress

Charlotte made us so welcome She explained all about the different mattresses. We also tried them all which was great fun. I had already chosen the bed I wanted but wanted to see it in situ We had a really fun afternoon thanks to charlotte and got ourselves a lovely new bed and mattress