Dreams - Shrewsbury

Extremely helpful but not overbearing or intrusive whilst browsing the store for what we were looking for. We were offered the extra option of delivery to room of choice and complete build of bed which we were very pleased with and would highly recommend to anyone buying a bed from dreams.

Aaron was an extremely knowledgable guy , he was very patient and not pushy , we did shop rather late on a Sunday afternoon , but did not feel rushed .His other colleagues that were in the shop were also very friendly and joined in with our banter , we felt very valued as a customer .

The salesman was approachable, friendly and helpful without being pushy

The member of staff was highly attentive and very knowledgeable

Got what we wanted

Carl, the store assistant was friendly,very kind and understanding. He looked after us as if we were the only people in the store. He helped and guided into making the right choice of mattress without putting any pressure on us. He was efficient and an excellent salesman. Upon leaving we felt that we had made a new friend!

first visit lady assistant was very helpful and friendly. on the second visit a young man by the name 0f Carl completed the deal in a very helpful manner.

I felt very comfortable with the assistant Aaron and nothing seemed too much trouble for him

Friendly, knowledgeable member of staff who was clearly keen to help.

Pete my store advisor was very welcoming and friendly from the moment I saw him. Pete welcomed me to the store and made himself fully available to me when I was ready. He didn't make me feel pressured into buying from the store. When I was deciding on a mattress he encouraged me to try the different mattresses as many times as I wished. He ensured I was completely comfortable with my final choice. However he reassured me that if I was not satisfied with the mattress after trying it at home under the cover available I could ask for an exchange. I purchased the complete cover for the mattress and the bed frame and I purchased a very nice duvet cover set too! Anyone thinking of buying a bed needs to go and see Pete at Shrewsbury he is an asset to the company. Well done Pete