Dreams - Ruislip

I felt very satisfied

Would have liked more attention from the sales assistant

Because it was a Bank Holiday, it was not very easy to be served quickly.

We felt the price charged for Saturday am delivery slot was too high, in the shop it displays al around the store.. free delivery.

Price was very high - not value for money

lack of choice of the product

I think there is always room for improvement! The staff were very helpful and attentive but not overly so. Allowing us time to test out a number of mattresses until we made our decision. Their knowledge was very good and their alternative suggestions allowed us to make educated comparisons.

Paul the Store assistant was working alone in the store, at the time I entered he was dealing with two customers this necessitated me walking round and round the store whilst waiting for him to finish their purchase. Paul did acknowledge me when I entered the store and swiftly resolved my purchase when able.

I have spent well above my budget. I understand why the salesman only showed me the mattresses that Fitted my requirements, but I should have asked to see something more within my budget.

It was just a standard service. Staff assisted me with buying a bed as expected.