Dreams - Ruislip

The assistants were helpful attentive and polite the service was very good and I would return To the shop if I required bedding in the future Charles Seraphina.

The sales person was very helpful and spent a lot of time reviewing options. His knowledge was great too.

The staff member (nav) that helped me make my mind up took his time explaining everything, he also gave me more choices and explained different payment methods, introduced me to new products all without me feeling pressured into making a purchase or buying something I wasn't sure about

Essentially the helpfulness and information given

We received great friendly and courteous customer service. Narvinder and the manager were very polite and accommodating even though we ran over the store closing time. We never felt rushed and were looked after - we were offered tea or coffee which was a nice gesture. Thanks for a welcoming and warm store experience.

The sales representative (Paul) was very helpful and took time to explain things to my wife and myself.

The manager of Dreams (Ruislip branch), Nish, and staff, Lesly, are extremely helpful with the purchase. They were both extremely knowledgeable about the products. I initially just wanted to have a look and try the different types of mattress, but bought the whole set of bedding (gel mattress [Desire 26 Acti K], divan, bed head board, Tempur cloud pillows and mattress protector). I am so glad I met Nish and Lesly. They are so patient and helpful. I really enjoy everything I bought from Dreams, they are very comfortable and give me everyday high quality sleep. Nish and Lesly are the best, and Dreams is the best. I will buy again.

Paul Skinner was very helpful and knowledgable without being pushy. He asked questions to understand what I was looking for and explained why different products may suit my need, offering advice on the best possible options in line with my needs, not just trying to sell me the most expensive things. The options were good and he matched them to my needs. Very good sales behaviours. Availability of product is good and the flexibility in delivery is ideal as I am moving house. All round very satisfied.

We were helped by a lovely lady called Lesley who,s knowledge of the products was great. She had plenty of time to steer us through our choices and waited while we spoke between ourselves. The other assistance were just as great and we ended having coffee while selected our beds. Great store and great people working there.

very good manager, knew his stuff. all staff there and willing to help and no pressure to buy