Dreams - Romford

The gentleman Lee who served me was incredibly knowledgeable and listened to what I wanted rather than just push me towards the most expensive option which is the case in a lot of shops these days.. I ended up spending less than i planned to which makes a pleasant change for me! Wonderful guy..

Walking into the store, we were greeted in a very pleasant manner. No pressure selling, and no sales person hovering around. When we asked for advice Lee was very informative, and was so helpful. This made the purchase a pleasure and not a chore. We were offered refreshment while we made up our minds which product to buy. Overall, it was an easy purchase, in a relaxed atmosphere. Other stores can learn a lot from the staff at Romford in how to create a good shopping experience. Thank you Lee.

We found exactly what we were looking for at a reasonable price.

Very nice gentleman helpful and very friendly new his stuff very satisfied with shop at Romford

Staff was very helpful and knowledgable

Martyn was very knowledgable

The salesman was very friendly and didn't push or pressure us into buying. He answered all of our questions, made us tea and let us lay on almost every bed, informing us about each one until we found the right one!

Almost as soon as we wandered into the store and started browsing we were asked if we needed any help - but not in a pushy way. Martyn answered our initial questions, provided a range of possibilities for us to consider, and then offered us a cup of tea whilst we deliberated. At no time did he 'hover' and we were able to reach our decision after a couple of further questions by us without pressure. We then went to him to place the order rather than having a salesperson pressing for our custom. A pleasant relaxed atmosphere where it was a pleasure to shop.

The salesman called Lee could not have been more helpful. I needed a bed to support my bad back & he encouraged me to take my time & try different beds. He also offered us refreshments if required. I would not hesitate to use this Dreams store again or recommend to others. Thank you

Assistant gave us all the help we needed. We were not rushed or pressured into buying.