Dreams - Romford

From start to finish, the support we got from the martyn in dreams was quick, smooth and satisfying. He made us feel at ease and assisted us in choosing our pillows and mattress protector. Thank you so much. It was greatly appreciated.

We were made to feel welcome and Rebecca was very caring and helpful

I was made a lovely cup of tea and given plenty of assistance during my visit. I felt comfortable, listened to and valued as a customer. I was Served by Martin at the Romford Hornchurch store. I would shop here again.

I arrived 30 minutes early but was seen straight away. I felt I had his complete attention he entire time. He was very helpful and explained everything fully.

Good service by salesman ,assistant given when needed, knew product and explained about product.

Very good customer service from Martyn, used the high tec! Bed thing and was shown several beds which fitted profile. Ended up buying a mattress and 2 pillows. Hope they arrive on the delivery date! Thank you

From walking in the store we were met by the sales assistant who took us through the type of mattress we might like. Very satisfied with everything.

On arrival we wer greeted by your very friendly staff and then allowed time to browse. We were offered and hot drink while we looked around. When we were ready Martyn, our salesperson, took us to the sleep match machine and then explained all the possible options it had chosen for us. Martyn was very knowledgeable and explained about the different types of mattress but did not push us to any particular one. He allowed us to make our own decision. Once we had chosen a mattress, Martyn then helped us to choose a bed. Again he was very knowledgeable and allowed us to make our own decisions. We then chose some pillows and Martyn explained the different types and their qualities. The ordering process was very quick and easy and all the options were explained in full. The delivery time was also very quick which we were very impressed with. We were very satisfied with our experience and would definitely use Dreams again.

Very efficient and professional

Efficient polite helpful staff