Dreams - Redditch

I was made to feel very relaxed and safe Also how quick they sorted my order.

we were well looked after and not pressured into buying

we were well looked after and not pressured into buying

we were well looked after and not pressured into buying

we were well looked after and not pressured into buying

We already had an idea of what we wanted from dreams before we arrived as we had looked online beforehand. Sandra was really helpful during our visit from the moment we entered the store. She talked us through the process and listened to what we wanted. She allowed us time to think over our choices and We left the store feeling confident in our purchase and happy with what we had bought.

We already had an idea of what we wanted from dreams before we arrived as we had looked online beforehand. Sandra was really helpful during our visit from the moment we entered the store. She talked us through the process and listened to what we wanted. She allowed us time to think over our choices and We left the store feeling confident in our purchase and happy with what we had bought.

As soon as we arrived, we were greeted politely, and all of us were offered a drink. We came as a family of 4, it was my Nan who was needing a new bed and mattress so we came along to help her. She was very nervous about visiting the store after spending so long in shielding isolation, but Baz and Steve made all of us feel so safe and welcome. She was very happy with the bed machine to work out what kind of mattress she needs, as she suffers with alot of aches and pains. She was given her own pillow and told exactly what her results meant. She was then shown lots of different beds and mattresses to look at, sit on, lie on, so she could make the perfect choice for her. Baz and Steve constantly made sure she was at ease, keeping distance yet being extremely helpful. She managed to choose a bed and mattress, order it and get delivery confirmation. She couldn't be more happier with the service she received. Baz and Steve even made an effort to talk to and involve my 8 year old Son who we had to take with us. They got him involved in reading the information on the beds so he felt like a little helper in the shop :)

Very polite and helpful colleague. Very happy with experience.

Very polite and helpful colleague. Very happy with experience.