Dreams - Plymouth

Josephine the retail assistant was extremely helpful and professional with her advice

Rob really listened and knew your products. He gave me a range of options and was a great salesman

Very friendly and helpful

Excellent service and advice

I came in to the store just to make enquiries as to what sort of mattress I needed for my back problem and due to the friendliness and well informed knowledge from Paula I signed up there and then for a new mattress. I felt that Paula was honest and with her own experience of back problems was able to assure me that what I was buying should make a huge difference to my sleep pattern. In other words I trusted her sales talk. It remains to be seen when I take delivery of my new mattress if it is as good as she says! I didn’t feel pressurised in any way and she did look to see if there were any offers that went with this mattress which there were and I bought as well. I had put off buying a new mattress because I was worried that I might be sucked into buying something that was inappropriate due to unskilled sales people but this was not the case at Dreams and the final thing that sealed the sale was that I have got 30 days to see if this mattress suits me and if not it could be changed. Also the fact that my old mattress will be taken away (albeit I have to pay for it) is a bonus.

The goods I purchased were available to take away immediately and the man that served me was very helpful

The assistant, Paula, was extremely helpful throughout the process. She was very knowledgeable about the product and conducted the sale in a professional and friendly manner. Excellent service.

The assistant in the store was very helpful, and the delivery men were exceptionally helpful with the installation of my bed base.

Paula listened to want we wanted and showed us all our options. She was very knowledgeable in the Dreams product and concept and made suggestions we hadn't even considered.

Was greeted and served by your colleague Paula, she is extremely friendly, helpful and knowledgeable on all products. She helped me purchase the most suitable mattress and pillows. She provided us with drinks on arrival and made us feel welcome and valued.