Dreams - Perry Barr

The staff who served us was very much understand and did meet our needs very good sales man and very professional need more people like him as customer service/ sales person. He had very good knowledge of each product on display

We were approached by David , not immediately (which is what we prefer rather than being pounced on at the door). I felt that David could sense our need for assistance and came over to enquire if we needed help. He was very knowledgeable about all the products and after a discussion regarding our requirements he took us to several beds to try out the mattresses; he selected pillows for us to try out too. David explained the colour differentation on the beds to guide us if we wanted to be left alone to choose/discuss our purchase in private. From someone who has always dealt in customer service and prides herself of delivering a quality service, I must compliment David on his customer service skills. My husband and I were immediately put at ease by his pleasant nature which was obviously very natural and not 'put on for a sale'. David was very willing to spend time with us discussing our potential purchase, budget etc. He was extremely friendly, courteous and professional and increased the sale by two pillows (£168.98) which I would not have normally purchased after spending so much on a mattress. David is a credit to the store!!

- my needs were met in regards to seeking advice from the staff member. Furthermore my issue was resolved and I left the store a very satisfied customer. I felt that I was listened to and appreciated as a customer. The knowledge and time that David took to help us make he right choice about he mattress in particular was fantastic!

I was highly satisfied with my experience at this Dreams because i was assisted quickly and was given a variety of options and also got the chance to test out the bed and mattresses and was explained the difference with each one. was very please with the service given.

The customer service was excellent. Staff was very friendly, helpful and engaging 10/10

Tariq was an excellent sales assistant, helpful but not ivebearibg at all. He also helped us to find the very best product available in our budget at the cheapest price possible.

David listened to me and took his time. He never pressured me. He made me tried different product. He was polite and professional.

The shop assistant who was with us almost through the whole time was knowledgeable and helpful in order to satisfy my needs and requests.

Tariq was extremely helpful highly recommend, and will buy again

Great staff with amazing assistance during are time in dreams Perry bar. Staff have good knowledge of all items and are very friendly offering drinks etc