Dreams - Oxford

Good choice lots to try to make our decision

The Store manager Jeff at Dreams in Botley, Oxford could not have been more helpful. He advised when we wanted him to, and walked away for us to make our own decisions without pressuring us. His knowledge and information allowed us to make an informed decision about the bed and mattress we eventually purchased.

Your staff member was very friendly, helpful and gave us enough time to test mattresses, never pushing us in any direction but carefully explaining differences and advantages of one over the other.

The salesman was very helpful and efficient. He was also very well mannered and offered us a drink etc.

Avery pleasant experience all round,very pleasant and helpful staff

Very knowledgeable staff, listened and let me have space to decide what I wanted

On arrival I was immediately greeted by St Clair and explained what I was looking for and he was immediately able to find the kind of mattress I was after, tried 2 and explained what was either side of that softness should I want to go firmer or not. Found me my bed frame instantly and show me some alternates as I wanted wood. A very friendly and helpful member staff all in all, based purely on his level of service I would happily return and point others on that direction.

From the moment we entered the store we were met by warm friendly and attentive service. The assistant knew what he was talking about and demonstrated the quality of the beds. We were given a cup of coffee whilst filling the order in on the computer. We were called that evening to confirm delivery date. Bed is being delivered shortly but so far we have had a really good experience.

From the moment we stepped inside the store we were met by a very friendly member of staff and he couldn't have been more helpful. I said what I wanted which was a mattress I saw on line and he took me straight to it. I was very pleased with the way he took my payment and arranged a delivery date, so I left the store feeling very happy.

Cassidy was extremely helpful and knowledgeable when giving my wife and I advice about which mattress suited our needs, listening carefully and understanding what we were seeking. After allowing us to try various mattresses we found what we were looking for. The ottoman base was also what we required and and once again was shown how easy it was to gain access. Overall, a most friendly, welcome visit and I would not hesitate recommending the store, especially Cassidy to others.